The item is in great condition, don\'t have any physical damage or scratch on the laptop. The LCD is perfect, non dead pixel, it has screen protector from day 1. It\'s has been used by my girlfriend, never bring out of home, non-smoking and non-pet environment. It\'s also come with leather skin, with some Wall-e image on the leather, suitable for girl use. The leather skin can easy to remove, without damage the laptop case, if you dislike the skin, i can remove it before hand it to you, scratch-less guaranty. Laptop specs: Core 2 2.26. 2Gb Ram, 160Gb HDD. pre-install Vista or Window 7, it\'s up to u. Also come with MS office 2007 pre-installed. Pickup available at Newtown Pickup up available at Newtown, near Enmore Theater, please email to huaungluan@yahoo.com or ring 0434192732 Ryan